Your process is at the heart of your value

Your process is at the heart of your value

By identifying and committing to a quality placement process, you will be able to assist both candidates and clients through the complex, unpredictable and emotional journey that is recruitment.

Trying to do too many things

Trying to do too many things

Good time managers are often disciplined and to an extent selfish with their time – get into the habit of knowing how and when to say “no” to additional tasks when you are already focused on something.

Parkinson’s Law

Parkinson’s Law

Parkinson’s Law is the adage that “work expands so as to fill the time available for its completion.” So if you were to prepare a to-do list at the start of the day for example, it may well take you thirty minutes to do it just because you have the whole day ahead of you

Time bandits

Time bandits

These are the people who eat into our work time without adding any value to our day.  Sometimes these will come from an external source, candidates who drop in unannounced for example but in many cases the worst Time Bandints are internal

Electronic Interruptions

Electronic Interruptions

If you total the amount of inbound calls, e-mails and smart-phone interruptions during a typical day it can be daunting and explain where a lot of the working day can be wasted.  If needs be, apply some structure to your work to minimise interruptions.

Lack of goals

Lack of goals

“The longest road is the road to nowhere,” meaning that without goals it’s difficult to focus or work with much direction.  Whilst recruitment is a highly targeted environment already, ensure that you don’t ‘drift’ by applying goals to all that you do.

It's your lifecycle

It's your lifecycle

Recruitment would be easy if it wasn’t for clients and candidates.  Ultimately try to remember that this is your lifecycle to work as you see fit.  Try not to get too distracted by clients and candidates pulling you in all directions and taking you off track

See opportunity – everywhere!

See opportunity – everywhere!

You have to be flexible in everything that you do – and this includes your mindset.  Often a new recruiter is too fixed on a single objective when they’re performing a task and this is understandable when we’re learning the job.  However, a great temp recruiter will see multiple opportunities in everything that they do and it stems from having multiple objectives and a flexible attitude

Be flexible

Be flexible

The fast paced and changeable nature of a temporary recruitment environment is as challenging as it can be attractive to many people.  As much as you need to have great organisation and time management skills, you’ll also need a flexible, adaptable approach because your day will change

A picture paints a thousand words

A picture paints a thousand words

Perhaps one of the more valuable forms of commitment we can get from the client is a visit.  If you think about it, we can often gain far more information about a job, work environment and the client themselves by meeting them for a short period of time. 

If you don’t ask, you don’t get!

If you don’t ask, you don’t get!

If you want more commitment from clients when you’re taking bookings – ask for it!! If every recruiter that they give the job to ends the call by saying, “Leave it with me and I’ll see what I can do” it really doesn’t inspire any confidence at all

Be future focused

Be future focused

Look to the quality of your questions and where possible try and focus on the impact of the role not being filled will have for the client.  This line of questioning ensures that we understand the real ‘need’ for the hire and gives us some leverage with the client when it comes to rate, timelines and commitmen

Don't assume - ask!

Don't assume - ask!

A little bit of knowledge can sometimes be a dangerous thing – we all know the dangers of assumptions.  Whilst you will have a good knowledge of many of your clients and may have worked on the same or similar roles for them previously, wherever possible try and talk to them to work out where this booking is different. 

Don’t over complicate things

Don’t over complicate things

We gave you a lot of ideas that you can use to apportion your revenue target in a commercial and relevant way. But please don’t try to use all of them – it would over complicate your plan. Pick two or three of the ideas provided that are most important top you right now

Factors that dictate your desk development

Factors that dictate your desk development

Whilst we will want to have as much control over how our desk evolves, it is worth recognising that there are certain factors that will dictate how our desk ends up on the efficient to effective scale that we have little control over

Balance Vision, Strategy and Planning

Balance Vision, Strategy and Planning

We defined all three of these terms during the module, but perhaps the most important thing is to create a balance between all three. With achieving this balance in mind, we asked you to write answers to three questions in your booklet and below you will find our answers

Use a ‘drop alternative close’

Use a ‘drop alternative close’

This is quite a technical sales rhetoric, but the concept is really straight forward. What you do here is firstly offer a 3 thirds retained option, focusing the benefits around the exclusive nature of retained search and then offer a contingent exclusive option

Position exclusivity as a suggestion

Position exclusivity as a suggestion

When you have established that a role is suitable for exclusivity, you don’t have to be absolute with your sell. Even if your client doesn’t think that exclusivity is the best way to promote the job, you still have the option of working the role on a non-exlusive basis.

Don’t always try to sell exclusivity

Don’t always try to sell exclusivity

Exclusivity can be a great solution for your client and for you – but not always. Once you get used to selling exclusivity, don’t make the mistake of always selling it. There are some jobs which just are not right for exclusivity

See client myths as good

See client myths as good

We mention three myths in the module and gave you some ways of dealing with them, but it can be easy to see these myths as negatives – in fact they are great things to hear! Sounds odd, but let us explain why they are good